Lund University Hospital

When two hospital departments merged, Lund University Hospital seized the opportunity to modernise the audiology equipment and clinic workflow. 

Anders Nilsson, Lund University Hospital

Every audiologist in the clinic tried out Primus on their own with no training. Most of them thought it was quite similar to systems they had used before, so it was straight forward to start using Primus.

Anders Nilsson
Audiology Manager

Challenge

Outdated audiometers and software strained the workflow at the hospital clinics. “The systems were very old and the support was obsolete,” Audiology Manager Anders Nilsson explains. The merge between two hospitals, one in Malmö and one in Lund, also meant that there were too many different types of equipment and systems.

 

Goal

To update both equipment and system to one uniform, cost-effective solution with efficient support when needed.

 

Solution

Emma Lundell, Audiology Technician, explains, “When we tested Primus, it was the audiometer that had the most features we needed, compared to the other systems we tested. We tested three different systems.” She continues, “We had good opportunities to test the product properly before the sale and installation process started. We also got quick response on the questions we had.”

Anders Nilsson elaborates, “We installed 12 Primus systems on a Friday afternoon, so on the Monday morning everything was new for the employees. But everything worked and there were no issues.”

Lund University Hospital

Location
Lund, Sweden

Key challenges
Old products
No integration between systems
Different systems
No support

Benefits
New, modern equipment
Streamlined clinic
Integrated with Auditbase
No calibration downtime

Bonus

Anders Nilsson is particularly thrilled by an unforeseen bonus: “The fact that Primus has the calibration data in the plugs is very good. We are not so vulnerable if cables are damaged, since we can just exchange the headset and export the calibration data and then we are on again.”

 

Solutions enabling the success

We have extensive experience in tailoring our solutions – software or hardware – to suit our customers’ needs. In the case of Lund University Hospital the audiology department already had Auditbase running smoothly. Adding our pc-based fitting system, Primus, lifted the workflow to a new higher level, as the two solutions are designed to work seamlessly together.

Primus fitting system will work smoothly with any other clinic management system.

Auditdata has a good vision, they are looking ahead and thinking about the future.

Anders Nilsson
Audiology Manager

Solutions enabling the success

We have extensive experience in tailoring our solutions – software or hardware – to suit our customers’ needs. In the case of Lund University Hospital the audiology department already had AuditBase running smoothly. Adding our pc-based fitting system, Primus, lifted the workflow to a new higher level, as the two solutions are designed to work seamlessly together.

Primus fitting system will work smoothly with any other clinic management system.

    

Emma from Lund University Hospital

The support is good and always quick. There is always someone to talk to if you call or email. This goes for both software and hardware.

Emma Lundel
Audiology Technician

CUSTOMER REFERENCE

Vårdenhet Audiology – Lund University Hospital

References:
Emma Lundell, Audiology Technician

Anders Nilsson, Audiology Manager

Skåne University Hospital

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