A year in view

Users, working groups and regulations

Over the past year we’ve been adding some great new features to AuditBase as a result of direct input from you the user. A really significant one was the ‘Fast accessories issue’ dialog that answered the requests from users with a variety of similar accessory issuing needs. Users wanting to re-issue a client’s previous accessories quickly, issue a care kit of separate accessories or choose from a set basket of standard accessories for a device can now do this from anywhere in AuditBase. The Stock module itself now only needs to be used by staff registering new devices on delivery.

We’ve introduced reporting for the Local Record of Deaf Children based on the working group’s requirements. We’ve listened to requests for smaller enhancements, such as increasing the number of characters in the user title or showing the patient’s name in Stock Statistics for Accessories.

We’ve also responded to changes in regulatory requirements, such as the new GDPR rules on privacy, reporting and erasure, with reports to identify inactive or deceased patients, and we’ve implemented new protocols on password lockouts and inactive accounts. We’ve also responded where some users have found issues with new features. We brought in the ability to remove the colour coding from the booking screen for colour-blind users and reinstituted a way to quickly preview what other Resources are doing by scrolling through the Resource list.

Auditbase Hospital audiologist in front of screen

Over the past year we’ve been adding some great new features to AuditBase as a result of direct input from you the user.

A new UK focussed release

Helping to evolve AuditBase

In the latest AuditBase release this year, version 5.4.4, we’ve really focussed on delivering many improvements requested by UK users. These requests have come in via a variety of channels. Many are emailed in directly to uksupport or reported via our supporter team or trainers. Others come in at the User Group meetings or are reported on the User Group forum. Implant teams have fed in their specific input individually, via their own multi-team meetings and our sessions at the BCIG conference. All users have then had the opportunity to review all these requests and prioritise the issues that bring the most value to them by responding to the feedback forms that we sent out. We’ve picked the ones from this feedback that will bring the most value to the most users and correspond with our strategy for enhancing AuditBase. If there’s one overwhelming theme in this release that applies to many of the features, it’s in speeding up processes and workflows.

Auditbase Declined offer feature
‘Declined offer’, a new feature allowing users to quickly record where an appointment slot is offered but declined.

Booking and Timeplan improvements

Let’s start where many users do, in the Booking module. Here we have introduced a major new feature of ‘Declined offer’, allowing users to quickly record where an appointment slot is offered but declined. The declined booking doesn’t appear in the Booking screen but is shown in the Client’s Entries list and appears in reports in the same way as cancelled appointments. This allows departments to report fully on their efforts to comply with target milestones without going through a long-winded process of booking then cancelling. Existing appointments can also be converted to declined offers by simply applying the configured appointment status if the patient declines later in the process.

modifiable by simply dragging the slider between them to your chosen position. Along with increasing the number of rows that can be displayed in the Timeplan view to unlimited, this view is now an even better way to overview your Resource booking, particularly on large monitors.

Saving time with earmoulds and referrals

Continuing the timesaving theme some suggestions from both new and experienced users for small but powerful changes have been implemented.

In the Referral module the Treatment Type names are now shown in the list of previous referrals, allowing this more informative overview to speed up selection of the correct referral. In the Client Information screen, the ventilation size is now shown on the earmould section of the Devices tab so that users can see this key information without having to open the Earmould module.

Auditbase referral list showing treatment type
Client referral
Auditbase earmould ventilation size on client info screen
Devices
Auditbase Saving time with earmoulds and referrals lists
Earmould list

Another time saving idea working with earmoulds is for ‘booking back’ a batch of manufactured earmoulds at once. With this feature you can search for all impressions taken within a certain date range that don’t yet have a Ready date, select some or all of them and set them ready with one click. This way you can save a lot of time processing a new batch all at once rather than one-by-one.

Client search and merge

When searching for clients some users wanted to be able to clear all the search criteria without closing then reopening the Search dialog, so we have introduced a new ‘Clear’ button to clear both the criteria and the results to quickly start a new search.

A little while ago we took the Client Merge facility out of the Administration tool and into Auditbase. One site contacted us to say that they had lost some client data since a user had been completing an audiogram on the minor instance of a client while another user merged that client with their major instance. We have now introduced a check to report to the person merging if any other user has that client selected so that this situation can be avoided.

Implant team improvements

Form signing and locking

As a result of a key request from Speech and Language Therapists, the Rehabilitation and Programming forms can now be signed to lock them from further editing when completed in accordance with HCPC and RCSLT professional guidance. We’ve implemented it so that the signing action can also trigger an Auto Journal Event so that you can see that milestone when overviewing the patient’s Journal.

Auditbase sign a sesion
Auto Journal Event

Variables for Documents and audiograms in reports

At the Implant team user meeting at the last BCIG in Belfast the variables that were most useful to include in Word documents were identified as being the key surgery and switch-on dates seen on the Implant tab in Client Information and the key BKB test results. For the BKB results you can choose in the Word Document template how many instances of results you want in a template and then when opening a new Document, a dialog appears listing the BKB tests performed with key information on them to help choose the right ones. For users using the built-in variety of report the audiogram images are now included in the Pre-Op Assessment report to give a more visually useful report.

Other Implant module improvements

Some of the Implant team tests; Adaptive BKB, Automated Toy, CELF and PLS didn’t allow decimal places to be saved with some of the results so we have remedied that where you have identified it. We’ve also made a few smaller Implant module improvements. These include allowing more than seven electrodes to be recorded on the Programming form, including ‘Hearing Aid’ as a Processor Type on the Programming form where that aid now works in conjunction with the Processor and adding ‘Transfer in’ as a ‘Purpose’ on the ‘Switch-on’ form to distinguish them from switch-ons and periodic reviews.

More features for everybody

Auditbase alerts with user and date
User and Date Columns
Auditbase Using COSI for fast improvement measuring

Who made that Alert?

Several users on the User Group forum asked if the user who applied an alert to a patient could be shown. This would allow them to more easily validate that the alert was correct and still current. Therefore, we have introduced both ‘User’ and ‘Date’ columns to the Alerts and Parameter tables.

Using COSI for fast improvement measuring

Users contacted us to ask whether we could implement an average score calculation into the COSI outcome measure. This is a recognised feature of the NAL implementation of COSI, so we have added this new feature along with a report to export all your patients’ average scores and their current device types depending on the commissioning CCG. We’ve also added a set of reports to show how patients’ benefit and improve across the NAL categorised COSI situations that we introduced in 5.4.1.

Analysing trends in GP referrals

On the subject of reports, there was a request direct from the BAA for a report to help departments target their marketing at referring GPs. We have built a report now that will show how the referrals from each Referring Agent are trending up or down over a monthly, quarterly or yearly period so that GPs or other referrers that are reducing or stopping referrals to the dept can be identified, allowing you to recognise and try to remedy a drop of referrals quickly.

For a long time, some users have occasionally asked us whether they could change their login name for AuditBase. If part of their surname was in the login and they had happily changed their name through marriage, or less happily through divorce, they had good reason to mirror that change in their login. Now that change can be made in the Administration tool by the System Administrator.

A faster, easier Administration tool

Grouping, searching, sharing the load

Probably the biggest visible change in AuditBase 5.4.4 will be most useful to the System Administrators. Over the years as we have added more functionality and more configuration options to AuditBase the Administration tool has grown and grown making it now a little hard sometimes to find the configuration page you need. Therefore, in this version we have revamped the tool to make it faster and easier to work in. Now there is an upper level of grouping to categorise pages into logical areas such as ‘Client’ or ‘Scheduling’. If you still can’t find the page you need there is a ‘Find’ function that will show you each occurrence of any word you’re looking for in a folder or page name.

Auditbase admin new navigation and search feature

You’ll notice that the yellow folders have gone, to be replaced with ‘+’ signs to show that the group should be expanded, and the whole navigation tree can now be hidden or set to ‘auto-hide’ to maximize your available workspace. We’ve built on the idea of giving ordinary users the rights to perform some configuration changes in AuditBase, an idea that we introduced with the GDPR report feature in 5.4.2.

Now the Customer and Customer Group setups have moved from AuditBase into Administration and the System Administrator can decide who should keep the Extended Right to change these setups, better controlling how the overall configuration is made. Over time we expect to make more of the Administration pages available to users with enhanced rights, rather than just the Sysadm user. Let us know which of these pages in the new grouping makes sense to you to allow other users to configure.

Check out the What’s New

There are a host of other improvements that we’ve made based on user feedback. From adding client phone numbers to the ‘Booking List’ report to contact them on the road to prohibiting users from adding Waiting List entries to Closed Referrals to maintain the quality of pathway data. From making Customers and CCGs outdate-able to clean up old values, to exporting Referral Outcome statuses to Excel to facilitate pathway design and training and exporting Earmould statistics for analysis in Excel.

For a full list of the feature changes please see the What’s New for AuditBase 5.4.4

All you need to know. You are in safe hands.
Compliance and security