# Auditdata Measure Onboarding: Transition Better

> Discover unparalleled onboarding and support services from Auditdata Measure, empowering your hearing care practice with e-learning and 24/7 global support.

![Training and Support](https://www.auditdata.com/media/borcx4gd/istock-1340561120.jpg)

**Onboarding and Support**

Empower your hearing care practice with the leading-edge technology, robust onboarding, and round-the-clock support of Auditdata. We’ve curated an extensive array of services and training modules to streamline your journey and enhance your expertise.

## Customized Onboarding

Our all-inclusive onboarding is specifically designed to align with your practice's needs, ensuring a seamless integration of our [Measure](https://www.auditdata.com/audiology-solutions/measure/ "Measure") software and hardware.

## Real-Time Support

Access our support team via phone, email, or live chat from Monday to Friday, 9-5 CET. We’re here to assist you every step of the way.

Measure E-learning

**Tailored Online Training Programs**

We are particularly proud of our comprehensive online training course, tailored to hearing care professionals at all skill levels. Whether you are an experienced professional looking to update your expertise or a newcomer eager to grasp the basics, our e-learning platform offers valuable training. With modules covering various functionalities within our software suite, this course is designed to empower you with the knowledge and skills needed for exceptional care delivery.

![E Learning Measure Overview Of All Courses Audiology E Learning](https://www.auditdata.com/media/powdhenb/e-learning-measure-overview-of-all-courses-audiology-e-learning.png)

courses

**List of E-learning Courses Available**

## Unpack and Install Your New Measure Portable Audiometer

This e-learning module is designed to explain how to properly unpack your Primus Ice and prepare for a successful testing experience. This module covers:

1. **Unpacking the unit:** This module will guide you through the steps of safely and effectively unpacking your new audiometer and fitting unit, including how to handle fragile components and cables.
2. **Preparing for testing:** This module will cover how to properly connect all required transducers and other equipment needed for running the test.
3. **Portable Audiometry:** This module will cover how to properly conduct pure tone audiometry and the benefits and limitations of portable audiometry.

By the end of this module, learners will have a solid understanding of how to unpack their equipment, properly set it up, and prepare for a successful testing experience.

**[GO TO COURSE](https://www.auditdata.com/courses/measure/how-to-unpack-and-install-your-new-measure-audiometer/ "How to Unpack and Install Your New Measure Audiometer")**

## How to Setup Test Definitions in the Measure Software

This e-learning course is designed to teach you how to set up test definitions for Audiometry, Speech Audiometry, and Real Ear Measurement (REM) in Measure. The course covers the following topics:

1. **Introduction:** The course will provide an introduction to the most common types of hearing tests and the importance of creating accurate and customized test definitions in Measure.
2. **Test Definitions for Pure Tone Audiometry:** This course will cover how to set up test definitions for Pure Tone Audiometry, including how to define test parameters, create custom tests, and adjust stimuli settings.
3. **Test Definitions for Speech Audiometry:** The course will cover how to set up test definitions for Speech Audiometry, including how to define stimulus parameters, set up Speech-in-Noise tests, and create custom speech tests.
4. **Test Definitions for REM:** You will learn how to set up test definitions for Real Ear Measurement, including how to define probe tone settings, select stimuli, and configure REM settings in Measure.
5. **How to Add and Remove Tests**: Finally, the course will teach you how to add and remove tests in Measure, including how to create test sequences and customize test batteries.

By the end of this course, you will have a clear understanding of how to set up test definitions for Audiometry, Speech Audiometry, and Real Ear Measurement in Measure. You will be equipped with the knowledge and skills necessary to create accurate and customized test definitions, improve the efficiency of your workflow, and enhance patient care.

**[GO TO COURSE](https://www.auditdata.com/courses/measure/how-to-setup-test-definitions-in-measure-software-6-0-0/ "How to setup test definitions in Measure Software 6-0-0")**

## Pure Tone Audiometry in the Measure Software

This e-learning course is designed to provide a comprehensive overview of Pure Tone Audiometry and its various components in Measure. The course covers the following topics:

1. **Introduction:** The course will provide an overview of Pure Tone Audiometry, its significance in audiology, and its role in hearing assessment.
2. **Air Conduction vs Bone Conduction test:** You will learn the similarities and differences between air conduction and bone conduction testing.
3. **Pure Tone Audiometry in Measure:** This course will review the pure tone audiometry screen in Measure software including how to perform air conduction and bone conduction testing, how to set up and calibrate headphones, select appropriate frequencies and intensities, and conduct threshold testing.
4. **The Basics of Masking:** You will learn the basics of masking during hearing testing using the Measure software, including how to determine when to use masking, how to perform masking, and how to interpret masking results.

By the end of this course, you will have a clear understanding of the components of Pure Tone Audiometry in Measure, including air conduction testing, bone conduction testing, and masking. You will be equipped with the knowledge and skills necessary to perform accurate and efficient Pure Tone Audiometry assessments and improve patient care.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/pure-tone-audiometry-in-measure-software-6-0-0/ "Pure Tone Audiometry in Measure Software 6-0-0")

## Audiometric Masking in the Measure Software

This e-learning course is designed to provide you with a comprehensive understanding of audiometric masking, including how to perform masking in Measure and how to configure and use the Masking Assistant.

The course covers the following topics:

1. **Introduction to Audiometric Masking:** The course will provide an overview of audiometric masking and its role in ensuring accurate and reliable hearing test results.
2. **How to Perform Masking in Measure:** You will learn how to perform audiometric masking in Measure, including how to identify when masking is necessary, select appropriate masking noise, and conduct masked hearing tests.
3. **How to Configure Masking Assistant in Measure:** The course will walk you through the process of configuring the Masking Assistant in Measure, including how to set up masking rules and define parameters for automatic masking.
4. **How to Use Masking Assistant in Measure:** You will learn how to use the Masking Assistant in Measure to facilitate the masking process, including how to interpret masking alerts, modify masking parameters, and override automatic masking.

By the end of this course, you will have a thorough understanding of audiometric masking and how best to use it within Measure, including how to perform masking, configure the Masking Assistant, and use it effectively to ensure accurate and reliable hearing test results. You will be equipped with the knowledge and skills necessary to use audiometric masking effectively within Measure to improve the accuracy and reliability of test results, reduce errors and redundancies, and enhance patient care.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/audiometric-masking-in-measure-software-6-0-0/ "Audiometric Masking in Measure Software 6-0-0")

## Advanced Audiometry Techniques

This e-learning course is designed to provide you with a comprehensive understanding of the additional assessments available in the audiometry module within Measure, including the SISI, TEN, Weber, and Stenger tests.

The course covers the following topics:

1. **Introduction to Additional Test Types in Measure:** This course will review the basics of a few valuable assessments that can be completed alongside pure tone audiometry to gain more insight into a patient's hearing loss.
2. **Adding Tests to Measure Software:** This course will review adding additional tests to your pure tone audiometry module in Measure and setting your preferred test definitions.
3. **An Overview of the Following Assessments**

    1. SISI Test
    2. TEN Test
    3. Weber Test
    4. Stenger Test

By the end of this course, you'll be equipped with the knowledge and skills needed to confidently and appropriately utilize advanced audiometric assessments in Measure.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/advanced-audiometry-in-measure-software-6-0-0/ "Advanced Audiometry in Measure Software 6-0-0")

## Speech Audiometry in the Measure Software

This e-learning course is designed to provide you with a comprehensive understanding of Speech Audiometry, including how to configure, perform, and analyze Speech Audiometry within Measure. The course covers the following topics:

1. **Introduction:** The course will provide an overview of Speech Audiometry and its role in providing accurate information to clinicians about how a client is able to respond to real-world representative stimuli. You will learn about key concepts such as Speech Recognition Threshold (SRT), Speech Discrimination Threshold (SDT), Word Recognition Score (WRS), and Quick Speech-in-Noise (Quick SIN) testing.
2. **Setting up Measure:** You will learn how to configure Speech Audiometry settings in Measure, including how to edit test definitions, define stimulus parameters, and set up masking options.
3. **Measurements:** The course will teach you how to perform Speech Audiometry tests in Measure, including how to conduct SRT and SDT testing, WRS testing, and Quick SIN testing. You will also learn how to analyze Speech Assessment results to determine the client's ability to understand speech in different listening environments.
4. **Performing Speech in Noise Tests:** Finally, you will learn how to perform Speech-in-Noise tests in Measure, including how to select appropriate stimuli, set up the test environment, and analyze test results.

By the end of this course, you will have a thorough understanding of Speech Audiometry in Measure, including how to configure and perform tests, analyze results, and use Speech-in-Noise testing to assess a client's ability to understand speech in different listening environments. You will be equipped with the knowledge and skills necessary to use Speech Audiometry effectively within Measure to improve the accuracy and efficiency of hearing assessments and enhance patient care.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/speech-audiometry-in-measure-software-6-0-0/ "Speech Audiometry in Measure Software 6-0-0")

## Clinical Workflows in the Measure Software

This e-learning module is designed to provide you with the information and skills necessary to set up your own clinical workflows. The module covers the following topics:

1. **What is a clinical workflow:** The module will provide an overview of what a clinical workflow is and why it's important for optimizing clinical efficiency and patient care.
2. **Creating clinical workflows:** The module will walk you through the process of creating clinical workflows in Measure, including how to define workflow steps, customize fields and forms, and set up task assignments.
3. **Using clinical workflows:** You will learn how to use clinical workflows in Measure to streamline your clinical processes, reduce errors and redundancies, and improve patient outcomes.

By the end of this module, you will have the knowledge and skills necessary to create customized clinical workflows in Measure, and utilize those workflows to optimize your clinical efficiency and patient care.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/clinical-workflows-in-measure-software-6-0-0/ "Clinical Workflows in Measure Software 6-0-0")

## Quality Assessment and Nudging in the Measure Software

This e-learning course is designed to provide you with a comprehensive understanding of nudging in Measure, including how nudging works and how to set up audiometry nudging.

The course covers the following topics:

1. **Introduction to Nudging:** The course will provide an overview of nudging and its role in ensuring accurate and reliable test results.
2. **Benefits of Nudging in Primus:** You will learn about the benefits of using nudging in Measure, including how it can improve test accuracy and reliability, reduce errors and retests, and enhance patient care.
3. **Setting up Audiometry Nudging:** The course will walk you through the process of setting up audiometry nudging in Measure, including how to configure settings and define criteria for nudging alerts.
4. **How Nudging Works in Measure:** You will learn how nudging works within Measure, including how it identifies and corrects potential errors or inconsistencies in test results.

By the end of this course, you will have a thorough understanding of nudging in Measure, including how it works and how to set up audiometry nudging. You will be equipped with the knowledge and skills necessary to use nudging effectively within Measure to improve the accuracy and reliability of test results, reduce errors and redundancies, and enhance patient care.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/quality-assessment-and-nudging-in-measure-software-6-0-0/ "Quality Assessment and Nudging in Measure Software 6-0-0")

## Automated Audiometry

This e-learning course is designed to provide you with a comprehensive understanding of Automated Audiometry in Measure, including how it works and how to set up automated audiometry parameters, as well as research supporting its use.

The course covers the following topics:

1. **Introduction to Automated Audiometry:** The course will outline the fundamental principles and benefits of using automated methods in hearing assessments. We will explore how automation simplifies the audiometric process, enhances accuracy, and streamlines patient care. By the end of this lesson, you'll have a solid understanding of why automated audiometry has become an indispensable tool in modern audiology.
2. **The Auto Hughson-Westlake Method:** This course will review the method used to perform automated audiometry in Measure - the auto Hughson-Westlake method. We will dissect the step-by-step procedure, highlighting its precision and efficiency.
3. **Setting up and Performing Automated Audiometry in Measure:** This course will review how to add automated audiometry to your Measure software as well as how to set customized parameters for testing. You'll then see an example of an automated assessment in Measure.

By the end of this course, you'll be equipped with the knowledge and skills needed to confidently utilize automated audiometry in your clinical setting, improving efficiency and patient outcomes.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/automated-audiometry-in-measure-software-6-0-0/ "Automated Audiometry in Measure Software 6-0-0")

## Real Ear Measurements in the Measure Software

This e-learning module is designed to teach you how to perform real ear measurements (REM) using the REM functionality within Measure. The module covers the following topics:

1. **Why perform REM:** The module will provide information on the importance of performing REM when fitting hearing aids, including benefits such as accurate fittings and improved patient outcomes.
2. **Settings:** You will learn about the various settings and options within Measure related to REM, including how to adjust stimulus settings and measurement parameters. The module will walk learners through Measure's measurement screen, including navigating the different panels and understanding the different types of data displayed.
3. **Performing REM** The module will cover the process of performing REM within Measure, including how to select and calibrate equipment, position the probe tube, and conduct the measurement.
4. **REM Stimuli:** You will learn about the different types of stimuli used in REM, including continuous and pulsed tones, and how to adjust stimulus levels.
5. **AutoREMfit:** The module will introduce you to AutoREMfit, a feature within Measure that automates REM saving time and improving accuracy.
6. **Troubleshooting:** Finally, the module will provide guidance on how to troubleshoot common issues that may arise during REM, including issues related to probe tube placement, equipment calibration, and stimulus levels.

By the end of this module, you will have a comprehensive understanding of how to set up and use the REM functionality within Measure, as well as how to troubleshoot common REM issues.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/real-ear-measurement-in-measure-software-6-0-0/ "Real Ear Measurement in Measure Software 6-0-0")

## RECD

This module will look at how to set up and use the RECD functionality within Measure.

[**Go to Course**](https://www.auditdata.com/courses/measure/recd/ "RECD")

## Advanced Clinical Reporting with Measure

In today's healthcare landscape, informed decision-making is pivotal for success. As patient care becomes more complex and integrated, having an in-depth understanding of clinical performance metrics becomes essential for any hearing clinic. This course is tailored to equip hearing care professionals with the skills needed to delve deep into the nuances of clinical reporting, drawing from the extensive resources available through Measure's equipment portfolio.

[**GO TO COURSE**](https://www.auditdata.com/courses/measure/advanced-clinical-reporting-with-measure/ "Advanced Clinical Reporting with Measure")

## Tympanometry - Standalone Tympanometer

This e-learning course is designed to provide you with a comprehensive understanding of the Entomed TY-101 Stand Alone Tympanometer, including how to set it up and how to perform tympanometry and acoustic reflex testing.

**[GO TO COURSE](https://www.auditdata.com/courses/measure/standalone-tympanometer-measure/ "Standalone Tympanometer - Measure")**

## Tympanometry - PC-Based Tympanometer

This e-learning course is designed to provide you with a comprehensive understanding of the PC-based Tympanometer, including how to install and navigate the software, and keeping it up to date with regular calibrations and checks.

**[GO TO COURSE](https://www.auditdata.com/courses/measure/pc-based-tympanometer-measure/ "PC-Based Tympanometer - Measure")**

We’ve received overwhelmingly positive feedback from our customers about how much they’ve appreciated the combination of 1:1 personal training plus e-learning, which has given them the knowledge and confidence to use all of Auditdata’s tools, features, and solutions.

Emma Rytter Skovgaard

![Emma Small](https://www.auditdata.com/media/lxbbpfqw/emma.png)

Head of Customer Success

**Meet Our Team**

## Europe

Our largest team is based in Europe, with our headquarters in Copenhagen and offices in Ukraine, the Netherlands, and the UK. We are deeply committed to serving both the public and private sectors in Europe.

![Europe](https://www.auditdata.com/media/h3thvgzj/europe-1.png)

## USA & Canada

Over the past years, we have focused on building a dedicated team in the USA and Canada to expertly serve our customers. Our local expertise in areas such as reimbursements and calibrations ensures that we meet the specific needs of the US and Canadian markets with precision and care.

![USA & Canada](https://www.auditdata.com/media/cxab2ujc/north-america-2.png)

## Australia & New Zealand

Our team is located in the APAC region to cater to the local needs of our customers in Australia and New Zealand. We have established a dedicated team committed to delivering exceptional care and support to our customers.

![Apac (1)](https://www.auditdata.com/media/jmymik3n/apac-2.png)

Blog

## Auditdata’s Onboarding **Maximizes Successes** with Blended Training

A combination of live virtual training and e-learning helps our customers retain key information and successfully use our intuitive solutions in their hearing clinics.

Customer Support

Our global organization offers comprehensive worldwide support, professional services, and training to all our customers. 

We’re here to help.

FAQ

**Frequently Asked Questions**

## What are the benefits of using e-learning?

Studies show that students retain between [25-60% more](https://www.weforum.org/agenda/2020/04/coronavirus-education-global-covid19-online-digital-learning/)through online learning than they do in traditional classroom settings. Plus, [93% of employees](https://www.modernworkplacelearning.com/cild/table-of-contents/) would rather learn on the job, which e-learning enables them to do.
The Auditdata team encourages our customers to leverage e-learning, an efficient, convenient, engaging, economical way to train your staff without the challenges associated with classroom-based training. We offer a free standard version of our e-learning materials, as well as a paid, customizable version.

The benefits of using e-learning to train your employees includes the ability to:

- **Customize training.** Each of your employees have different needs, responsibilities, and learning styles. Plus, each staff member will need to use the Auditdata tools differently. Your audiologist will use the hearing examination tools within Measure, while your front office staff will rely on appointment reminders, and your office manager may need to leverage the marketing features. Offer training that’s accessible and relevant to everyone.
- **Let employees learn at their own pace.** E-learning allows students to discover, read, watch, and interact at their own pace, which leads to [increased student satisfaction and reduced stress](http://itdl.org/Journal/Jan_15/Jan15.pdf#page=34).
- **Reduce costs.** In-person training can expensive when you factor in the cost of an instructor, travel time, time off work, and the cost of books/materials, but eLearning is far more economical. Global company IBM claimed it [saved $200 million](https://learnopoly.com/benefits-of-elearning/) by switching to eLearning vs. classroom based training, and they estimated that every dollar invested in e-learning resulted in $30 in additional productivity since employees didn’t need to travel or take time off work for training.
- **Use multimedia materials.** [Custom e-learning](https://elmlearning.com/learning-solutions/custom-elearning/) utilizes multimedia materials, letting participants view graphics, watch videos, and use interactive online features. Instead of slogging through pages of dull textbooks or sitting passively through presentations, e-learners are engaged in the material, which increases retention.
- **Make learning more efficient.** Today’s learners want bite-sized information fast and on demand, and this microlearning makes learning [17% more effective](https://learnopoly.com/benefits-of-elearning/). E-learning is more efficient and can reduce learning time by [20-65%](https://oxbridgehomelearning.uk/blog/benefits-of-e-learning-in-business/) vs. traditional, in-person learning. And, interestingly, mobile users complete e-learning courses 45% faster than desktop learners.
- **Learn in a judgement-free zone.** In a traditional classroom setting – or in the workplace – students might be hesitant to raise their hand and risk failure or embarrassment. But with e-learning, students can learn, explore, and course-correct, as necessary, in a judgement-free zone.
- **Foster better collaboration and team building.** It can be challenging to get quiet students to participate – and to get boisterous students to pay attention – in traditional classroom settings. E-learning provides the ability to learn, share, collaborate, and connect, and is beneficial for students of all personality types and learning styles.
- **Standardize the experience.** Learners’ training experiences are influenced by different instructors, personalities, and materials, all of which can vary wildly from location to location in traditional settings. E-learning provides a standardized experience, delivering the same high-quality instruction and materials to all students, resulting in better control over the learning environment. With this learning approach, you can feel comfortable that all your employees are accessing the same, high-quality experience.

## What is the difference between online and in-person training?

Online training is conducted remotely, while in-person training is conducted on-site. Online training is typically more flexible and convenient, while in-person training can be more immersive and hands-on.

## How do I access support resources?

You can access our support resources by visiting our [help center](https://support.auditdata.com/portal/en/kb). Here, you'll find links to our user forums, knowledge base, and contact information for our support team.

## What is included in ongoing support services?

Ongoing support services typically include access to a support team that can help you troubleshoot issues and answer questions as they arise. You may also have access to additional training resources and user forums.

## How long does it take to complete a certification program

The length of a certification program can vary depending on the package and the complexity of the software product. Typically, certification programs include a series of training modules and assessments that must be completed within a specified time frame.

## What is e-learning and how does it work?

E-learning is a form of remote training that allows you to learn at your own pace, on your own schedule. It typically involves online modules that include text, images, and interactive elements such as quizzes and videos. E-learning can be accessed via desktop or mobile devices and can be completed from anywhere with an internet connection.

## What technology do you use for creating the e-learning content?

We use Rise Articulate to create our e-learning modules. For video production, we utilize Adobe Premiere Pro, while voice-overs are done using Synthesia AI-technology with an American accent.

## Can the video production files be shared?

Yes, we can provide the production files upon request but will be billable.

## How are the e-learning modules optimized for integration with LMS?

Our course modules can be exported into SCORM files, allowing for easy integration with existing Learning Management Systems. This ensures improved tracking of user progress and enhanced analysis of learning outcomes.

## Can the video scripts be prepared for easy translation?

Yes, the scripts are kept simple, concise, and free of idioms or complex structures. Avoiding cultural references, providing context, and using graphics can further aid translation.

More of Measure

## **Explore The Measure Suite Of Solutions For:**

## Hearing Assessment

If you're searching for a solution that can provide comprehensive and accurate evaluations of patients' hearing capabilities, our hearing assessment suite is designed for you. Seamlessly administer a wide range of audiological tests, from pure-tone audiometry to bone conduction, otoscopy and tympanometry, with cutting-edge technology.

## Hearing Instrument Fitting

If precision in instrument fitting and thorough testing is what you seek, our integrated solution is designed for you. From real ear measurement (REM) to speech mapping, RECD, and including specialized tests for hearing instruments testing, we have you covered.

## Clinical and Fleet Reporting

If you're eager to tap into powerful analytics and performance metrics, our clinical and fleet reporting tools offer in-depth insights into your practice's health. Track key performance indicators, measure outcomes, and identify areas for improvement.

## Services for Clinic Operations

If you aim to maximize your clinic's operational efficiency with minimal downtime, our transducer swap service and comprehensive training programs are perfect solutions for you. Enjoy uninterrupted operations and receive tailored support from our team of experts.