Senior Project Lead, Head of Professional Services
As Senior Project Leader, you will have the ultimate responsibility to drive Professional Services function forward by delivering customer projects within the expected time, quality and budget. Your responsibilities will include, but not limited to:
- Cooperation with presales and development functions to meet customer expectations as to deliveries and outcomes, while keeping the customer satisfaction on the high level
- Build up and maintain project delivery models, project templates, project system and KPI’s based on industry best practices
- Take on responsibility as a “playing coach” for several projects yourself.
- Manage 8-people team across locations to deliver globally to the customers