# Australia Insurance | HSP & WorkCover

> Run HSP end-to-end with reminders, approvals and auto-signature—plus bulk insurer payment posting and export tools—kept in sync with accounting/ERP.

Australia - HSP Claims

# **Simplify** **HSP Claims** **in Manage**

Run HSP end-to-end with reminders, approvals, and auto-signatures — plus bulk insurer payment posting and export tools—kept in sync with accounting/ERP.

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Built-In Program Rules

Effortlessly Handle HSP Claims from **Start to Finish**

Follow clear HSP steps with in-flow reminders so nothing is missed and outcomes arrive sooner and more accurate —while accounting/ERP sync keeps finance aligned.

- **Fewer missed steps** — Reminders and warnings reduce rework and callbacks.
- **Work once, reuse everywhere** — Patient, visit, pricing, and entitlement data prefill claims.
- **Clear ownership** — Live status and follow-up lists show what’s due, by whom, and when.

![Australia@2X](https://www.auditdata.com/media/kzapbouf/australia-2x.png)

## Guided Fields & Checks

Build HSP claims with required fields, formats, and programme logic baked in. Patient, visit, and pricing details pre-fill from the [guided workflow](https://www.auditdata.com/features/guided-workflows/ "Guided workflows"); validations flag missing consent, dates, or item codes before you submit—cutting back-and-forth and first-pass errors.

## Reminders & Warnings

See what’s due and when. In-flow prompts highlight expirations, authorisations, and entitlement limits, so the right information is collected the first time and claims don’t stall later.

## HSP Maintenance Agreement Management

Track battery, maintenance, and other records alongside billing. Allowances, dates, and quantities stay correct, and usage history lives within the patient and claim for easy reference.

## Claim Progress, Made Clear

Get clarity on every claim’s journey—submitted, paid, partially-paid or denied—with reasons and notes. Ageing views and follow-up lists focus effort onwhat moves A/R, without time-consuming efforts to find missing information.

E-Signature & Approvals

## **Built in Approvals & Signatures**Accelerate Claims Submissions & Reimbursements

Keep claims compliant with internal approvals and auto-signatures with no extra systems or manual workarounds.

- **Role based approvals** - Ensure authorize users review claims before submission.
- **No wet ink** - Apply stored signatures to forms.
- **Compliance-ready** - erified approver + authorized signature.

## Internal HSP Claim Approval

Add light, role-based approvals where they matter (e.g., high-value items, exceptions). Hold only the lines that need review; the rest proceeds. Required reasons and roles keep governance tight without holding up collections.

## Auto-Signatures On HSP Claims

Apply consistent, compliant signatures automatically. Standardize who signs what, reduce administrative time, and ensure documents are complete and ready when payers look.

## Partial Claim Approval

Approve clean items today and park the rest until documentation arrives or checks clear. Each decision is logged (who/when/why), so downstream posting respects the final approval state.

## Audit-Friendly History — Full Trail Of Changes

Every change—codes, quantities, prices, approvals, signatures—is recorded with user and timestamp. Finance and compliance see the same source of truth, so reviews are faster and disputes shorter.

Bulk & Export

## Submit Claims **More Quickly & Cleanly** for Faster Payments

Apply insurer payments in bulk and export HSP claims for your records—while accounting/ERP sync removes double entry.

- **Faster posting** — Bulk tools cut clicks and make day-end predictable.
- **Cleaner audits** — Exports and complete histories reduce back-and-forth.
- **Aligned books** — Journals post to accounting so finance matches clinic reality.

## Bulk Insurer Payment Posting

Post insurer remittances in one pass: bulk-select outstanding invoices and apply full-balance payments across the batch.

## Export HSP Claims

Generate compliant export files for programme reporting and audits in a few clicks. Files include the right identifiers and totals, so teams don't have to chase missing data.

## Workcover Support

Create a WorkCover price book to track entitlement amounts and funding codes by product, ensuring the right payout and remittance code every time.

## Deposit Registry & Cash Box

Close the day with accurate totals by payment method and location, plus see variance flags before posting. Dated deposit logs show who/when/where for clean, accurate closeouts.

## Finance Stays In Sync

Post journals/daily totals to accounting and mirror claim/payment context to ERP/CRM with no double entry. Use the journal export (e.g., IIF/CSV) where required.

Integrations

**Connect Billing** to the Tools You Use

Manage keeps your clinic’s finances running smoothly, connecting with QuickBooks,  PayJunction to simplify your clinic’s financial workflows. From invoices and tax reporting to payments and insurance reimbursements, these integrations ensure accuracy and compliance with less manual work.

![Finance Integrations Manage](https://www.auditdata.com/media/tmmaa2xu/finance-integrations-manage.gif)

## **Designed to Optimize Patient Care** Across the Hearing Care Journey

Auditdata Manage is designed for the audiology industry and enables hearing care professionals to streamline administrative tasks and standardize patient care. Keep secure records of your patients, implement paperless protocols, ensure consistent data, and use insights gathered from across the hearing care journey to deliver the best care experiences.

**Frequently Asked Questions**

## Do you support HSP claims end-to-end?

Yes—guided fields, validations, reminders, and status tracking help claims leave cleanly and move faster.

## Are approvals and signatures included?

Yes—internal approvals and auto-signatures are built in; actions are logged with who/when/why.

## Can we partially approve a claim?

Yes—approve clean lines now and hold the rest until documentation or authorization is ready.

## Can we export HSP claims for audits?

Yes—use HSP claim export for compliant records and reporting.

## Do you support bulk posting of insurer remittances?

Yes—bulk insurer payment posting lets you apply many payments in one pass with line-level accuracy.

## Is WorkCover supported?

WorkCover can be handled via Price Books that are applied to WorkCover funded sales.

## Do you handle refunds, discounts, and tax consistently?

Yes—permissioned workflows with required reasons and automatic recalculation keep documents consistent, accurate, and audit-ready.

## Is address validation available?

Optionally—Trillium can validate postal addresses and geocodes to improve data quality.
