# Compliance & Security for Multi-Location Audiology | Auditdata

> Keep PHI secure and traceable across every audiology clinic with Azure-hosted services, ISO/IEC 27001 controls, ISO 13485 processes, RBAC, audit trails, and regional privacy alignment (HIPAA, GDPR, APPs).

# **Compliance & Security** **for Multi-Location Hearing Care** ****

Keep PHI protected and traceable across every clinic with Azure-hosted services, audited controls (ISO/IEC 27001), medical quality processes (ISO 13485), role-based access, and full audit trails.

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## **Compliance You Can Count on**

Designed for multi-location networks with centralized controls and local enforcement.

## Certified Security Frameworks

Independently audited ISO and medical quality certifications give your clinic a strong foundation for privacy and compliance.

## Regional Data Protection

From GDPR to HIPAA, we align with the privacy rules where you work, so you can stay compliant without extra systems.

## Built-In Product Security

Data protection, encrypted backups, and incident response are part of the platform to safeguard your clinic.

## Full Audit Trails

Track user actions, patient record updates, and security changes with role-based permissions and searchable logs.

## Secure and Configurable

Start with a ready-to-use setup, then tailor integrations, APIs, and environments to your clinic’s policies.

## Audit-Ready Documentation

Paperless workflows, signatures, and training tools make audit preparation faster and more consistent.

## Trusted Azure Hosting

Our cloud services run on Microsoft Azure with strict security controls under ISO 27001.

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## Proven Frameworks, **Audited Controls** ****

Operate on an information-security backbone that’s independently certified, so your clinic has a solid foundation for privacy and security.

## ISO/IEC 27001 (ISMS)

Annual certification of our Information Security Management System by DNV, mapping controls to Annex A.

## Medical Quality Stack

ISO 13485 certification for medical devices under TÜV SÜD; FDA registration and MDSAP are documented on our compliance page.

## Customer Responsibility Clarified

We provide detailed info to support your assessment; you remain responsible for confirming fit to your specific regulations.

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## **Data Protection** by Region

Tools and agreements to help you meet the privacy rules where you work—without bolting on extra systems.

![Map](https://www.auditdata.com/media/k0vhk4sn/map.png)

## US - HIPAA Security Rule

HIPAA Security Rule requirements are addressed via our ISMS; a Statement of Applicability is available under NDA.

## Europe - GDPR readiness

Our Data Processing Agreement is designed for GDPR Art. 28; processing follows documented instructions.

## Australia

The DPA references compliance with the Australian Privacy Principles (APPs).

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Built-In Product Security

## **Security** in Product & Platform

Protect data in transit and at rest, control access, and recover quickly if something goes wrong.

- Hosting & platform: Auditdata Cloud Services are hosted in Microsoft Azure.

- Technical/organizational measures: Pseudonymization and encryption, resilience/availability, tested recovery, and ongoing effectiveness evaluation.

- Incident & backup: Documented incident response, encrypted backups, and restore procedures with logging.

![Azure](https://www.auditdata.com/media/1p5nupkt/artboard-1-2x.png)

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Full Audit Trails

## **Know Who Did What**, and When

Use role-based permissions and full audit trails to review changes to users, patient records, and security settings—giving administrators a clear, searchable history. Recent releases include dedicated audit logging for role and permission changes.

## Role-Based Access

Detailed permissions for secure, least-privilege access.

## Audit Trails

Chronological logs of user and patient record changes; dedicated views for security-sensitive changes.

## Offline with Accountability

Bridge offline export is tracked in the audit history to preserve traceability.

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## **Secure by Design,** **Configurable by You** ****

Start with a “ready-to-work” setup and adjust to your policies. Open API, Azure hosting, redundancy, and strict security are called out on the Security & Configuration page.

- Azure hosting & redundancy (platform resilience).
- Open API to integrate securely with your stack.
- Default environments with lockable statuses and standardized configurations.

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Audit-Ready Documentation

## **Keep Documentation Consistent** and Audit-Ready Across Every Clinic

Paperless forms, signatures inside reports/surveys, and comprehensive histories help you respond to audits more quickly—without hunting through separate systems.

- Audit trail coverage across staff and patient changes.

- Signatures in reports/surveys to support in-clinic approvals.

- Training modules for documentation & audit trail best practices.

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## **Built on Microsoft Azure**

Auditdata Cloud Services are hosted in Azure; security and availability controls follow our ISO 27001 ISMS and documented TOMs (technical and organizational measures).

## **Responsibilities & Scope**

We comply with the data-protection and privacy laws generally applicable to our business activities, and we provide detailed information to help you assess fit. You are responsible for validating that our products/services meet your specific regulatory obligations and for configuring your environment accordingly.

## **Find Out More About How We Support Your Regulatory Requirements**

Learn how our certified frameworks and security controls can help your all of your clinics stay compliant.

**Frequently Asked Questions**

## Are you ISO 27001 certified?

Yes. Our ISMS is certified (ISO/IEC 27001) by DNV and maintained annually; scope covers Audiology Solutions design, development, operation, and support.

## Are you HIPAA compliant?

We address HIPAA Security Rule requirements through our ISMS. A HIPAA Security Rule Statement of Applicability is available to customers under NDA.

## Do you support GDPR?

Yes. Our DPA is designed to meet GDPR Art. 28 requirements for processors and outlines instructions, security measures, and sub-processor terms.

## What about Australia (APPs)?

Our DPA references compliance with the Australian Privacy Principles (APPs) for applicable processing.

## Where is data hosted?

Auditdata Cloud Services are hosted in Microsoft Azure.

## Do you encrypt data?

Yes. Our documented measures include pseudonymization and encryption, plus resilience, recovery, and regular effectiveness testing.

## Do you have audit logs?

Yes. Manage provides audit trails, with new logging for role/permission changes and offline export history in 11.5.

## Can we get your certificates or SoA?

ISO certificates are available; detailed Statements of Applicability can be shared to customers under NDA.

## Do you sign DPAs?

Yes—the DPA forms part of our standard contractual framework and details processing scope, security, and sub-processor terms.

## 10) Who is responsible for regulatory compliance?

We provide controls and documentation; you confirm your clinic’s overall compliance for its specific use cases and regulations.
