The Strato SMS reminder service
The SMS reminder service in Strato will help eliminate time wasted for both your business and your clients. The SMS reminders module is an add-on module which integrates seamlessly with our Strato clinic management solution. You can schedule a mobile text message to be sent up to 10 days before an appointment. You can also choose between sending one or two reminders, and you can customise the messages, choosing between a long and a short message.
You can help your clients remember their appointment by sending them friendly SMS reminders. It not only helps them, but it also helps you to cut down on no-shows in your hearing care clinic. More than that though, when used intelligently, it can help you to manage and customise your customer experience.
The ability to customise your text messages offers you an opportunity to deliver a unique message to the customer. You can use those messages as a small but essential part of your customer experience strategy. What could an SMS campaign look like, what would the text look like and what would it be designed to do?
The design or thought process that goes into your SMS communication plan should be similar to any element of your marketing strategy.
“SMS could be an active element in your overall
customer experience and communication strategy”
As always there are considerations that need to be assessed, however, with the SMS reminder service, we have delivered the tools to give you the ability to undertake this vital part of your communication.