Streamline Administrative Tasks and Eliminate Paperwork

Our software includes smart administrative tools like intake forms, electronic document templates, and drag-and-drop document management. Built-in electronic signatures make it easy to sign off on documents and forms without relying on paper. Plus, our ISO certification and clear process documentation help your clinic meet industry standards for quality and compliance.

Explore Documentation & Audit Trail Features
Manage Survey
Documentation and Audit Trail Features
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New Patient and Business Surveys

Ensure clinical activities are done with guidance and efficiency by providing step-by-step instructions for hearing exams, treatments, and procedures, improving clinical accuracy, consistency, and efficiency.

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New Track Records for Audits

Our software tracks all changes made to staff and patients, ensuring full accountability and transparency. It also simplifies the reimbursement process, making it easy to handle and manage. 

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Historical Patient Notes

Access all historical patient notes and medical records in one place for comprehensive patient care and improved treatment outcomes.

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Electronic Signatures

Electronic signatures allow customers and specialists to sign and approve documents electronically, reducing the need for paper-based processes and, thus, saving time. 

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HIPAA Standards

Our software is designed to be HIPAA compliant, ensuring that all patient data is handled and stored securely, in accordance with industry standards.

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GDPR Standards

Our software is GDPR compliant, ensuring that customers’ personal data is handled and stored in accordance with EU data protection regulations.

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ISO Certification and Process Documentation

Auditdata is committed to annual ISO/IEC 27001:2013 certification of our ISMS – Information Security Management System. 

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Manage E-learning

Explore Our E-Learning Course on Documentation and Audit Trail

In this comprehensive E-learning course about Documentation and Audit Trail in Manage. You will learn how to use patient and business surveys for audits, track records for audits, simplify reimbursement processes and more.

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Patient and Business Surveys

Go Paperless with Patient Intake Forms and Surveys

Say goodbye to paper surveys and forms. Our hearing clinic survey and intake form tool helps hearing clinics gather feedback and insights to enhance customer satisfaction. The tool stores information on customers' listening challenges and needs in the system, assisting audiologists in providing better services. Our software provides you with a survey editor tool that allows you to create your own templates. The below templates are a sub-set of the template in our software. 

Otoscopy

Assesses a patient's ear canal and eardrum using an otoscope.

Aid Memoire

Records information on hearing aids fitted to a patient, such as make, model, and programming settings.

Referable Condition

Identifies any conditions that may require referral to a specialist, such as an ear, nose, and throat (ENT) doctor.

Patient and Clinical Consent

Obtains the patient's and/or clinician's permission to perform a procedure or treatment.

Wax Consent

Assesses a patient's earwax buildup and obtains their permission to remove it.

GP Referral Letter

A template that generates a referral letter for the patient's general practitioner (GP) to a specialist.

COSI

Assesses the patient's communication difficulties and measures the outcomes of interventions.

GHABP or GHAPP

Assess a patient's hearing ability and handicap before and after treatment.

Patient Experience

Evaluates a patient's satisfaction with the hearing clinic's services and overall experience.

Post-wax removal

Assesses a patient's satisfaction with the earwax removal process and any discomfort or pain experienced.

Hearing Aids Details

Captures and stores information about a patient's hearing aids, such as make, model, and serial number.

Pre Audiometry

Gathers information on a patient's hearing history and other relevant health information before conducting an audiometry test.

Aural Impressions

Records information on the shape and size of a patient's ear canal for making custom ear molds or hearing aids.

Rehab Aid Memoire

Records information on the patient's rehabilitation program or follow-up plan after receiving hearing aids.

Microsuction Screening

Screens patients for earwax buildup and suitability for microsuction ear cleaning.

Pre or Post Microsuction

Assesses a patient's satisfaction with the microsuction ear cleaning process and any discomfort or pain experienced before or after the procedure.

Track Records for Audits

Customer Data Privacy & Security with Record Transparency

Our software includes an audit trail on all changes made to users and patients, ensuring full accountability and transparency. The software also has features to simplify the reimbursement process, making it easy to handle and manage. This helps hearing clinics streamline their operations, reducing manual effort and errors, and saving valuable time and resources. With this solution, organizations can focus on providing high-quality patient care, while the software takes care of the rest.

Historical Patient Notes

Retrieve Historical Patient Notes with Ease

Our software is designed for speed and efficiency and includes an advanced AI search feature that allows for quick, accurate search results, reducing the time it takes for staff to find the information they need. Historical Notes Search allows clinic staff to easily search past patient notes and records to find relevant information, including previous diagnoses, treatments, and test results. This feature is specifically designed for audiologists who need to access customer history to provide accurate and effective treatment. With this feature, audiologists can quickly and efficiently find the information they need without having to search through multiple documents or records manually. This saves time and ensures that the most accurate information is used when treating patients, ultimately leading to better patient outcomes.

Electronic Signatures

Efficient Signature Capture for Patients and Specialists

With our surveys and intake forms, you can allow patients and staff to sign and approve documents electronically, reducing the need for paper-based processes and, thus, saving time. This feature helps streamline administrative tasks, improve efficiency, and ensure secure, tamper-proof records.

Efficent Signiture

We Are Compliant! 

We provide secure, reliable and scalable management of your data and compliance with the data protection and privacy laws generally applicable to our business activities. This includes 'granular security' at either location level, region level or user level. Moreover, we are ISO 27001 certified and also certified in Microsoft Azure, hosted in your region. 

HIPAA COMPLIANT F

HIPAA Compliant

Our software is designed to be HIPAA compliant, ensuring that all patient data is handled and stored securely, in accordance with industry standards. This helps protect patients' privacy, and ensure that sensitive information is kept confidential and secure.

GDPR F

GDPR Compliant

Our software is GDPR compliant, ensuring that customers’ personal data is handled and stored in accordance with EU data protection regulations. This includes proper security measures to protect personal data, as well as the ability to manage and delete data upon request. With our software, you can rest assured that your practice is fully compliant with GDPR regulations and your patients' data is kept secure.

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ISO 27001 Certified

Auditdata is committed to annual ISO/IEC 27001:2013 certification of our ISMS – Information Security Management System. It includes over 110 security controls, and it maps Auditdata security controls to control objectives contained in Annex A of ISO/IEC 27001:2013. 

Crafted to Optimize Patient Care Across the Hearing Care Journey

Auditdata Manage is designed for the audiology industry and enables hearing care professionals to streamline administrative tasks and standardize patient care. Keep secure records of your patients, implement paperless protocols, ensure consistent data, and use insights gathered from across the hearing care journey to deliver the best care experience.

Frequently Asked Questions

Manage E-learning

Welcome to Our E-Learning Course on Documentation & Audit Trail in Manage 

We are delighted to present this comprehensive e-learning course aimed at providing an in-depth understanding of the features and functionalities of Documentation & Audit Trail within the Manage software. 

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Explore All Features

All-In-One Practice Management Software for Hearing Clinics

Guided Activity Workflows

Streamline clinical operations with one-click access and standardized workflows, delivering consistent, high-quality care to your patients every time.

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Appointment Scheduling

Advanced resource scheduling capabilities optimize your resources, reduce no-shows and lost revenue, and make data-driven decisions to improve patient outcomes.

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Patient Management

Fast and efficient patient management system streamlines administrative tasks, allowing you to focus on providing the best care possible to your patients.

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Patient Engagement and Notifications

Utilize our notification feature to create appointment reminders, recalls, and follow-ups, increasing show-up rates and ensuring patients are reminded of important events.

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Marketing

Enhance lead management, boost patient conversions, and enhance engagement with our intuitive lead screen and open API capabilities that enable you to integrate with your existing marketing systems.

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Clinical Activities and Data

Noah integration delivers valuable insights to drive informed business decisions and provides care and access measurement and fitting software online or offline.

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Billing

Optimize your billing and invoicing process, and reduce the time required to generate invoices, making it easier to track billing information. 

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Inventory, Stock and Repair Management

Easily manage inventory and stock with a comprehensive system including product catalog, supplier management, battery and service management, and more.

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Documentation and Audit Trail

Auditdata’s software includes an audit trail, ensuring full accountability and transparency around all changes made to your clinic’s records. 

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Security & Configuration

Our software is hosted on Microsoft Azure, and we are ISO certified, adhere to the highest global safety standards, and offer superior security features.

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Integrations

Auditdata Manage's integrations with best-in-class systems and there is an Open API that allows for easy sharing of information, streamlined workflows, and improved quality of care in audiology.

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Reporting

Our audiology patient management software offers a variety of reporting templates tailored to the key business aspects of retail hearing care.

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