Hearing Australia is the nation's largest provider of government-funded hearing services, caring for children, young people, veterans, pensioners, and Aboriginal and Torres Strait Islander communities across the country. Serving a population that reaches deep into regional and remote areas means clinical data has to move reliably across a vast network. Hearing Australia needed an enterprise-grade way to integrate that data into its Practice Management System at scale. It partnered with Auditdata to roll out Manage's Bridge Solution across all 180 full-time clinics and its network of visiting sites, supporting more than 1,000 users.
"At Auditdata, we are committed to delivering insights across the hearing care industry to enable better care experiences, and we're excited to explore the impact this has on Hearing Australia."
Kurt Bager CEO of Auditdata
"Hearing Australia has an extensive network of clinics, and their audiologists will benefit from modern, user-friendly solutions, allowing them to provide exceptional care to their patients – in their clinics and out in the community." said Kurt Bager, Chief Executive Officer at Auditdata.
"As a premier national leader in the field of audiology, dedicated to helping everyday Australians, finding an enterprise-level solution that could seamlessly integrate our clinical data into our Practice Management System (PMS) at scale was critical. The unique conditions of the Australian healthcare system demanded a solution that empowered our audiologists to deliver exceptional care, even in remote areas across the country"
Siddhartha Parti Chief Digital & Transformation Officer, Hearing Australia
"Auditdata delivered an enterprise-ready solution that not only ensures seamless clinical data access and a central data repository but also sets a new standard in industry-leading compliance. This partnership reflects our commitment to building strategic relationships that support our mission to enhance the lives of Australians through better hearing care," explained Siddhartha Parti, Chief Digital & Transformation Officer of Hearing Australia.
Auditdata's solution is a state-of-the-art NOAH business system. Bridge is tailored for large enterprise customers, offering a scalable and efficient solution to solve widely recognised industry challenges of handling critical data. Auditdata's solution integrates seamlessly with all existing systems, including Dynamics CRM and ERP.
"Increasingly, hearing clinics and providers around the world, like Hearing Australia, are relying on Auditdata because of our consistent commitment to improving insights across the hearing care industry, enabling better care experience across the hearing care journey. As a leading enterprise implementation partner, we offer industry-specific insights and expertise, as well as supported onboarding," Bager continued.
"We provide the hearing care industry with best-in-class solutions while supporting our users with robust resources, including customized training, extensive e-learning modules, and a customer care team that can help resolve any issues or answer any questions."
Kurt Bager CEO of Auditdata
About Auditdata
Auditdata enables hearing care professionals, clinics, and hospitals to deliver the best care for their patients through data-driven software, hardware, and services that improve operational efficiency and enrich the patient-provider relationship.
Since 1992, Auditdata has connected the customer journey and provided professionals with the tools and insights needed to enhance treatment at every touchpoint. Whether elevating accuracy in clinical testing or empowering better conversations with patients, Auditdata's solutions enable the knowledge and compassion that make the difference across the pre-clinic, in-clinic, and aftercare journey.
More than 430 million people deal with hearing impairment, yet only 20% of affected individuals wear hearing aids. Auditdata aims to close the gap of untreated hearing disabilities by working closely together with hearing care professionals worldwide to improve the care experience for everyone facing hearing impairment—from early detection to aftercare.
About Hearing Australia
Since 1947, Hearing Australia has provided expert hearing care to Australians of all ages and from all walks of life. And today, we are committed to helping even more people across the nation stay connected to the people and life they love. With our dedicated team, we're the nation's largest provider of government-funded hearing services for children, young adults up to the age of 26, eligible Aboriginal and Torres Strait Islander people, pensioners and veterans.