Challenge
The clinic had no back-up of data and had a time-consuming workflow.
Solution
Hørebutikken owner Eva Frederiksen, explains, “We needed a system that could integrate more functions than Noah, which we were using.” Once the decision was made, the installation process was swift. “We installed the system on a Friday, and on Monday we started using it. There was no need for extra training”, Eva continues.
Trine Frederiksen adds, “It is really intuitive and simple to use. You have a great overview of your day, which I’ve never seen before in other systems.”
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Highlights
One of Hørebutikken’s major concerns is getting correct data and complete patient records. Trine Frederiksen is thrilled about the ‘mandatory field’ option, since she sometimes forgets to enter the patient’s phone number.
Eva agrees, “I use the journal features a lot. What I find really clever is that you can decide which fields are mandatory to fill out. You need to fill in all the information before you can save it. Now that’s clever!”
Key to success
Hørebutikken needed more advanced features than Noah could offer, so they sought out a clinic management system specifically designed for audiology. Audtidata specializes in tailoring software and hardware solutions to our customers’ specific needs. More than 20 years of experience in creating software solutions for audiology clinics in hospitals gives us a thorough insight into the needs and workflows of audiologists and managers, making us a perfect fit for Hørebutikken.
“We wanted a system that could be easily supported in case of a breakdown. That is the main thing – it has to work. It also needs to be accessible, easy to use, and we needed to combine a calendar with some journal writing as well.”