Whitstable Hearing stands out as a family-run clinic known for its warm, community-focused care. Led by Adam, the clinic’s sole audiologist, and Amy, a skilled nurse specializing in earwax removal, the team also includes a dedicated receptionist and a bookkeeper. Together, they form a robust team committed to delivering exceptional hearing services.
From the clinic's inception, Adam knew that managing such a multifaceted operation required a powerful yet flexible Practice Management Software (PMS). After an exhaustive search that spanned several months and included a review of nearly every available system, Adam chose Auditdata’s Manage for its unmatched versatility and comprehensive feature set.
"Manage version 7 initially caught my attention due to its robust cloud-based platform, which was crucial for ensuring flexibility and accessibility," Adam reflects. "The recent upgrade to Manage 9 has retained all the advantages of its forerunner but enhanced the workflow significantly—making our processes smoother and faster." - Adam explained.
The team at Whitstable Hearing has found particular value in the advanced appointment reminder system provided by Manage. This feature has been instrumental in improving patient turnout and reducing no-shows.