Say Goodbye to Patient No-Shows

Keep patients informed with automated SMS and email reminders for appointments, recalls, and follow-ups. Reduce missed visits, improve engagement, and free up staff time with smarter communication.

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Notifications and Engagement Features

SMS & Email Notifications

Reach Patients on Time with SMS & Email Reminders

Keep your schedule full and patients on track with automated SMS & email reminders. Send appointment updates, recalls, and follow-ups directly to your patients’ phones, reducing no-shows and supporting ongoing care. 

SMS reminders are powered by Twilio, ensuring secure and reliable delivery.

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Notification Templates

Consistent, Personalized Notifications Every Time

Use customizable templates to send personalized messages, and apply flexible rules to ensure every notification is relevant. This saves time, reduces no-shows, and keeps your practice running smoothly, so your team can focus on patient care.

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Communication Log

Keep Every Patient Conversation in One Place

Bring all calls, SMS, emails, and letters into a single view on the patient screen. With searchable records, role-based permissions, and configurable outcomes, your team can hand off tasks smoothly, follow up reliably, and keep communication clear at every step of care.

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"What differentiates Manage is the customization it offers. We can precisely tailor when and how reminders are sent, optimizing our interaction with patients. We’ve integrated automatic follow-up emails post-appointment because they allow us to incorporate detailed information and maintain our clinic’s branding. This method has proven far more effective than text messages, enhancing our communication and patient engagement."

Adam Chell Testimonial

Adam Chell

Whitstable Hearing

Notification Dashboard

Centralized Control for Patient Reminders and Recalls

The notification dashboard gives your team one place to create and manage patient communication. Build custom templates, set rules for reminders and recalls, and oversee both email and SMS messages with ease. 

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Task Management

Streamline Task Management for Your Entire Team

Keep your clinic organized with a single place to create, assign, and track tasks. From personal reminders to team-wide priorities, the task management dashboard helps staff stay aligned and accountable. Add due dates, set priority levels, and monitor progress at a glance.

Automate Recalls

Boost Retention with Automated Patient Recalls

Keep patients engaged in their ongoing care with automated recall reminders. Whether by email, SMS, or phone call, recalls can be scheduled around time intervals, appointments, or specific conditions—ensuring patients return for check-ups, treatments, and screenings. This not only improves attendance and satisfaction but also supports better hearing health outcomes.

Consent Interface

Simplify Consent Management with a Secure Digital Interface

Collect and store patient consent electronically with customizable digital forms. Patients can review and sign with ease, while your team reduces paperwork, avoids errors, and stays compliant with HIPAA and GDPR.

Free Your Staff from Manual Reminders

See how smarter communication helps both patients and your practice.

Frequently Asked Questions

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All-In-One Practice Management Software for Hearing Clinics