Free Guide
The Data-driven Customer Journey in Hearing Care
The Retail Guide 2.0 for Hearing Care is focused on how to improve the customer journey end-to-end by gathering and activating data in every step of the journey. Using this data will enable you to realize the full potential and get the most out of your existing resources; staff, marketing spends, clinics, equipment and much more.
This guide is relevant for:
⭑ Private practice owners
⭑ CEO/Operations Manager of retail chains
⭑ Chief Audiologist
Inside You'll Find
- How to setup efficient omnichannel marketing
- Get inspiration to optimizing appointment booking
- How to use notifications and reminders to increase show-up rates
- Understanding your customers problems to deliver customized service
- Set up remote care and follow-ups
- Define your onboarding strategy to decrease return rates
- Understanding the benefits of a Practice Management Software to improve quality
- More about Database Management, relevance and customer referrals
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Is this Guide for You?
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Do you want to increase your number of clients?
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Would you like to know more about how to handle your clients in the clinic?
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Do you want to know how to create a strategy for high customer satisfaction?
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Do you want to know how to optimize your customer's journey?
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