As Hear Right Canada grew, they needed a holistic solution with more features, technology, reporting, and support. The growth – and subsequent needs – of the company drove the change from their previous practice management system (PMS) to Aurora, a practice management system provided by Simply Hearing, in 2015.
When Simply Hearing was acquired by Auditdata in 2017, Hear Right Canada continued the collaboration. Until now, they have successfully been using Auditdata’s Practice Management System, Aurora.
To understand how Hear Right Canada was using our system, we interviewed Sylvia Tavares, the company’s Clinic Operations Manager, who joined the company several years ago, and sees an improvement from the systems she used at her former company.
Tavares explained that Aurora provides a variety of practice management system benefits. Due to Hear Right Canada’s ongoing, rapid growth – and subsequent needs for a more complete practice management system – they are conducting a trial of the new version, Auditdata Manage, in three locations for three months to get a feel for it. They've always been very pleased with Auditdata’s solutions, as well as the exceptional service, professionalism, support, quick response time and other services that Auditdata provides, and they’re considering a transition to Manage to elevate their organizational processes with its additional features.