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Onboarding Services

We help you set up and integrate Auditdata Manage for an Outstanding Customer Experience

Explore The Onboarding Process

Auditdata’s extraordinary onboarding and support ensure that your entire team knows how to use our solution to optimize operations and maximize success. We’ll get you up and running, and we’re always available to configure, import of Noah data, troubleshoot, answer questions, and support you as you onboard and use our helpful solutions. 

Step 1

Kick-off Meeting

We start with a friendly kickoff meeting to set the stage for our journey together. Our team will meet with you to align your goals and expectations.

Introduction to Our Team: During the call, you will meet the people guiding you.

Learning Resources:
We give you access to e-learning modules, FAQs, and our help center.

Training Plans:
Together, we go through the customized training to get you up and running.

Onboarding

Step 2

Customizing Manage to Your Needs

We’ll carefully migrate your data from previous systems and integrate it with our Manage software. This step is all about setting up the system to fit your unique needs.

Seamless Data Migration: Hassle-free transfer of your existing data.

Custom Configuration: Tailoring the system to meet your specific requirements.

Operational Readiness: Ensuring everything is set for your team’s use.

Customizing Manage

Step 3

Finalizing and Testing

As we prepare the system for your use, we'll refine any new requirements, fix any issues, and rigorously test everything.

Data Conversion Tool Adjustments: Fine-tuning tools for your data needs.

Issue Resolution: Addressing and correcting any system concerns.

Admin Training and Go-Live Event: Comprehensive training and a celebratory launch with remote support.

Testing Manage

Step 4

Ongoing Support

After the system goes live, we ensure you receive continuous support and updates.

Transition Support
You will be taken care of by our Customer Success team moving forward.

Regular Updates and Check-Ins: Stay informed with system upgrades, feature updates, and quarterly calls.

Analytics and Communication: Insights into usage and ongoing engagement.

Customer Success

The Team Supporting You

Project Managers

Our Project Management team crafts the blueprint for your success. By outlining a clear scope of work and coordinating across teams, we lay the groundwork for a smooth transition, ensuring your expectations are met and exceeded. This is primarily for more significant projects that require coordination with development teams for custom needs. 

Implementation Specialists

Our experts handle the heavy lifting of data migration and system integration, ensuring your solutions are fine-tuned and ready to perform at their peak.

Customer Success Specialists

The Customer Success Team is dedicated to assisting you in setting up and using Manage effectively. They will provide comprehensive product training and support, starting from the initial launch (go-live) and continuing through any subsequent improvements and routine follow-ups. Our team is devoted to ensuring your success at every stage.

Support Managers

Our Support Team is dedicated to offering you exceptional assistance in navigating and utilizing Manage. They are ready to provide detailed guidance, troubleshooting help, and solutions to any challenges you may encounter. 

Streamlining Your Onboarding Experience With:

Data Import & Conversion

Whether you're transitioning from platforms like Noah, Manage 7, Aurora, Sycle, or Fitting Wizard, we've streamlined the import process for you. With our specialized add-on options, seamlessly migrate your invaluable data to Bridge, ensuring its integrity and accuracy. Additionally, benefit from our Simple Patient Mapping feature, simplifying your patient data transition and integration.

Manage E-learning

Tailored Online Training Programs

Enjoy complimentary access to our E-Learning courses. Whether seeking essential remote guidance or in-depth advanced training, we've curated various remote programs to meet your needs.

For those seeking a bespoke touch, our customized in-person training awaits, ensuring you derive maximum value. As you grow, we would like to consider our certification programs and the option to customize or transfer E-Learning modules, embodying our commitment to your continuous growth.

E Learning Manage

List of E-learning Courses Available

Customer Support

We are a global organization offering comprehensive worldwide support, professional services and training to all our customers. 

We’re here to help.

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Frequently Asked Questions

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