Training and Support

Onboarding and Support

Auditdata’s extraordinary onboarding and support ensure that your entire team knows how to use our solution to optimize operations and maximize success. We’ll get you up and running, and we’re always available to configure, import of Noah data, troubleshoot, answer questions, and support you as you onboard and use our helpful solutions.

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Our Packages

Get up and running quickly with our expert onboarding packages. We'll guide you through every step of the implementation process, so you can start seeing results right away. With our flexible options, you can choose the package that best fits your needs and budget. Invest in our onboarding packages and get the most out of your software product. 


Our basic package is perfect for those looking to configure and train with e-learning on your own. With this package, you can also import your Noah system data.

Kick-off meeting
Access to Free E-Learning Courses
Import Noah System Data1 Import
Access to Production Environment
Help Center – Knowledge Base
Email Response TimeLess than 8 hours
Add ons
Hearing Screener (Auditdata Engage)Add-on


Our Advanced Package includes all the features of the Standard Package, plus in-person training, advanced configuration, and development. This is recommended for enterprises.

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Configuration of Manage
Configuration Training with Customer Self-training
Access to Training Environment Shared with others
Access to Production Environment
Configuration Guide
Access to User Testing Environment for Configuration and Testing Add-on Add-on
Project Management Add-on Add-on
Gap Analysis Add-on Add-on
Data Import and Conversion
Import Noah System Data 1 Import Multiple Imports
Import Data From Other Sources Add-on Add-on Add-on
Training for Manage
Kick-off meeting
Access to Free E-Learning Courses
Remote Basic User Training Add-on
Remote Advanced Admin Training Add-on Add-on
In-Person Training Program Add-on Add-on
Certification Programs Add-on Add-on Add-on
Export E-learning Modules Add-on Add-on Add-on
Integration Services for Manage
Financial Interface - Xero Add-on Add-on Add-on
Financial Interface - Navision Business Central Add-on Add-on Add-on
SMS Service Handling - Kapow/Twilio Add-on Add-on Add-on
Hearing Screener (Auditdata Engage) Add-on Add-on Add-on
Bridge - Noah Integration Noah License - Not Included Noah License - Not Included Noah License - Not Included
Support Services for Manage
Phone Support Business Hours 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00
Email Response Time Less than 8 hours Less than 8 hours Less than 8 hours
Help Center – Knowledge Base

Frequently Asked Questions

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All-In-One Practice Management Software for Hearing Clinics