Training and Support

Onboarding and Support

Auditdata’s extraordinary onboarding and support ensure that your entire team knows how to use our solution to optimize operations and maximize success. We’ll get you up and running, and we’re always available to configure, import of Noah data, troubleshoot, answer questions, and support you as you onboard and use our helpful solutions.

See all onboarding packages

Our Onboarding Packages

Basic


Standard


Advanced


Configuration of Manage
Production Environment
Training Environment Add-on Add-on Add-on
Access to User Testing Environment for Configuration and Testing - Add on
Custom Release Schedule - - Add-on
Configuration Training with Customer 1 hour 4 hours Up to 8 hours
Configuration Guide
Project Management - Add on
Gap Analysis - - Add-on
Data Import and Conversion Service
Import Noah Data to Bridge
Import Data From Manage 7 or Aurora Add-on Add-on Add-on
Import Data From Sycle Add-on Add-on Add-on
Import Data From Fitting Wizard Add-on Add-on Add-on
Simple Patient Mapping Add-on Add-on Add-on
Training for Manage
Kick-off meeting - Demo Session
Access to Free E-Learning Courses Add-on - Free in 2023 - Up to 10 users Add-on - Free in 2023 - Up to 20 users Add-on - Free in 2023 - Up to 20 users
Remote Basic Training Program Add-on Add-on Add-on
Remote Advanced Training Program Add-on Add-on Add-on
Customized In-Person Training Program - - Add-on
Certification Programs Add-on Add-on Add-on
Customize or Transfer E-Learning Modules Add-on Add-on Add-on
Integration Services for Manage
Bridge - Noah Integration
Noah License Add-on Add-on Add-on
Financial Interface - Xero Add-on Add-on Add-on
Financial Interface - Quickbooks Add-on Add-on Add-on
SMS Service Handling via Twilio Add-on Add-on Add-on
Hearing Screener (Auditdata Engage) Add-on Add-on Add-on
Online booking API Add-on Add-on Add-on
Online booking with Ctone Add-on Add-on Add-on
Hubspot CRM Add-on Add-on Add-on
Facebook Ads Add-on Add-on Add-on
Google Ads Add-on Add-on Add-on
EDI Add-on Add-on Add-on
Moving from hosted to on-premise Add-on Add-on Add-on
Data warehouse Add-on Add-on Add-on
Support Services for Manage
Phone Support Business Hours 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00
Email Response Time Less than 8 hours Less than 8 hours Less than 8 hours
Help Center – Knowledge Base - Video Tutorials, Articles and FAQ

Frequently Asked Questions

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All-In-One Practice Management Software for Hearing Clinics

Customer Support

We are a global organization offering comprehensive worldwide support, professional services and training to all our customers. 

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