Like similar healthcare professions, such as dentistry and optical, retail audiology has realized the benefits of assessing all aspects of their practice with a commercial eye. There are multiple areas to optimize, which can increase both top-and-bottom lines. Any hearing clinic must prioritize generating income and profit. However, it can only deliver maximum profit by providing excellent customer service with efficiency and controlled costs.
While a business can fine-tune many areas to ensure they operate efficiently, schedule optimization is often a forgotten area, and many people never consider scheduling efficiency a critical concept of operational excellence. However, it can be the best way to increase revenue as time is money in audiology practices and clinics are busy. We have designed this guide to assist audiology practices in optimizing their schedules for success.
The following five steps will help organize a scheduling strategy that maximizes revenue, delivers opportunities and visualizes all staff and resource availability across an enterprise. Why should you focus on scheduling optimization?
- Step 1: Define your appointment types
- Step 2: Maximise the use of your resources
- Step 3: Set up appointment block-outs
- Step 4: Activate your appointment bookers
- Step 5: Track your progress and adjust