We often talk about increasing productivity in the hearing clinic, but what does that really mean and why does it matter? Productivity is a metric that helps you understand:
- The measure of work effectiveness
- The amount of labor needed to complete a job
- When and how your business needs to adjust to achieve better results
Productivity allows staff to get more high-quality work done in less time. This blog will explain why understanding, calculating, and boosting productivity is essential, and provide tips on how to accomplish this.
A hearing care professional or staff’s productivity is the amount of value generated by an individual within a specific period. Internal and external factors influence productivity, including:
- The economy
- Staff engagement
- …and more
Understanding and calculating productivity can help you understand and optimize your workforce and be more adaptable when productivity changes.
Management consultant Peter Drucker has famously said: “If you can’t measure it, you can’t improve it”. This is certainly true from a productivity standpoint.
Staff productivity is an important thing for your care clinic or clinic to measure. Understanding productivity will help you adapt and adjust in ways that will benefit your business and clinical care.