The needs of his one-man hearing clinic
- For 30 years, Brendan has worked in the audiology industry and opened Hambleton Hearing in a rural location in the United Kingdom. People in his community appreciate that he’s offering audiology services locally, so they no longer need to travel or go to nearby hospitals for hearing tests and other audiology needs.
- Brendan, describes his business as “a one-man clinic”, though his wife, also an audiologist, occasionally helps. Since Brendan typically works alone, he wanted a full- suite, one package solution easy to install and intuitive to use, so he can focus his energy on working with his customers, rather than spending time figuring out complicated technology.
- Hambleton often conducts screenings and diagnostic visits at satellite clinics and within customers’ homes, especially if they have mobility issues that makes it difficult to visit his clinic. He also does regular diagnostics work at a military clinic. Therefore, he needed a portable solution that could travel with, allowing him to access and input data on each of his customers in the field, then easily store and access that information via a cloud-based system in his clinic.
- It was also important for him, as a new business owner, to find an affordable solution because he had many other start-up expenses to manage. He said he researched “quite a few” companies and Auditdata stood out over the competition in flexibility and payments.