Brendan was first connected with Simon Ib Byberg, an Account Executive at Auditdata, via LinkedIn. “Simon was so helpful and quick to answer my questions, which was not the case with other suppliers I looked into,” Brendan explained. “It was frustrating to have to wait for other suppliers to respond to me. With Auditdata, I knew my questions would be answered quickly and that was attractive.” He had heard of Auditdata previously, and knew the organization had a good name and trusted reputation in the industry.
When Brendan decided to offer hearing aid services, he wanted to follow best practices, using speech testing, Real Ear Measurements and and speech mapping, all in one package. He didn’t want to utilize a disjointed system or rely on multiple solutions to accomplish his tasks. He was intrigued by Auditdata’s full suite solution and its many useful features that would allow him to work more accurately and efficiently.
Since he does much of his work away from his base clinic, he immediately loved Primus Pro’s portability and that he can easily take it on-the-go. He said he likes the fact that it is portable and calibrated, making it an ideal solution for his clinics and home visits. Another key benefit is that Auditdata’s portable solution offers online-offline modes, which lets him access and enter data at clients’ homes and at military clinics during his visits. Then, when he gets back to his clinic, all his off-site data can be instantly uploaded into the cloud for efficient and accurate record-keeping.
While he needed an all-inclusive system, he also wanted it to be intuitive and user-friendly, so he could concentrate fully on his customers, rather than fussing with complicated technology. Brendan has a key interest in doing thorough diagnostics work. He understands that, unless an audiologist follows industry best practices, it’s hard to survive. As a new business, Brendan is committed to doing everything right from the start. He is keen on offering correct, objective measurements, and he credits Auditdata’s solutions with helping him do that successfully. After participating in a product demo with Simon, Brendan decided to use Auditdata Measure with Primus Pro, and purchased a NOAH license, as well.