What is a Real Ear Measurement (REM)

Real Ear Measurements (REM) are exactly what they sound like – measurements taken in a patient's ear in real-time. Real ear testing is used to assess hearing aid function in the ear canal. Often, REM is used during a hearing aid fitting to ensure appropriate and individualized hearing aid programming. 

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Why Perform Real Ear Measurements for Hearing Aid Fittings?

Real ear measurements increase customer satisfaction and clinic efficiency by taking the guesswork out of hearing aid fittings.  Providing each individual client optimal gain and frequency response when programming new hearing aids ensures a more comfortable listening experience, improved speech quality, and overall intelligibility.  

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Reduce the number of return visits

By fitting the hearing aids properly, the first time, customers will need less fine-tuning down the road, which means fewer return visits, follow-up appointments, and troubleshooting. This boosts efficiency and improves bottom lines.  

Increase customer satisfaction

Real ear testing delivers true customer satisfaction, which enhances a practice’s reputation while reducing the time and expenses associated with multiple return visits and returns. Increased customer satisfaction leads to patient loyalty and an increase in the number of referrals.  

Reduce hearing aid return rate

All available evidence shows that customers are happier with their hearing aids – and their audiology providers – when they’re fitted using real ear testing. Satisfied customers mean fewer hearing aid returns, which translates to more profitable businesses.  

Increase customer referrals

Happy and satisfied customers are more likely to recommend friends and family to a business. Leads from customer referrals are usually high quality and often have an increased purchase intent. 

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Everything You Need to know about Real Ear Measurements 

This guide will explain why REM is crucial in modern audiology and dispel the misconceptions that may cause hearing care professionals to avoid this test. We will also discuss the process for real ear measures, the benefits of this approach, and ideas to use REM in your hearing clinics to set your business apart.  

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How to perform Real Ear Measurements

Step 1

Prepare the patient

  • Perform an otoscopy to check for any contraindications like ear wax, perforated ear drum, or discharge. Place the patient in front of the REM speaker at a distance of 80 to 100 cm. 
  • Calibrate the REM probe tubes by holding the REM headset in front of the speaker and running the calibration in the Measure software. Anomalies in the probe tube frequency response may indicate a blocked or broken probe tube. 
  • Insert the probe tube into the ear canal of the patient. Typically, the insertion depth is between 28 and 30 mm. The Measure REM probe tube has an adjustable marker that helps you place the tube optimally. 

Measure's REM transducer has a groove where you can fixate the probe tube close to the reference microphone to ensure proper probe tube calibration.

The Measure REM probe holder enables uncomplicated, optimal insertion depth of probe tubes, thanks to an adjustable marker on the probe along with an integrated measurement scale on the transducer. 

Step 2

Ensure a proper probe tube placement

First measure the Real Ear Unaided Gain (REUG). This measurement helps you verify the position of the probe tube. The curve has a peak around 3-4 kHz and should not fall below -5 dB around 6 kHz. If it does, reposition the probe tube. 

REM Screen Measure

In Measure, the probe tube calibration is fully automatized and further measurements cannot be commenced unless the calibration is successful. In addition, if the probe tube is blocked or poorly fitted, this will be detected while calibrating. 

Step 3

Check for sound leakage

Turn the hearing aid off and place the hearing aid mold or dome in the patient’s ear. Make sure not to change the probe tube placement while doing this. Measure the Real Ear Occluded Gain (REOG). This measurement helps you decide whether to choose an open or closed fit in the Primus software. 

REM Screen Measure

Step 4

Measure REAR and adjust the hearing aid

Activate the hearing aid, choose a target amplification (e.g. NAL-NL2 or DSL), and measure the Real Ear Aided Response (REAR). This measures the SPL level in the ear canal with hearing aid output. 

REM Measurement Screen

In the Measure software you can place the curves in so-called “On-top mode”. This enables you to easily monitor the REAR, while at the same time adjusting the hearing aid gains using the manufacturer’s separate fitting software

Step 5

Choose a target amplification

Use the hearing aid fitting software to adjust your hearing aid amplification to fit your target. Don’t worry: Measure will warn you if you are too far off target. 

REM Screen Measure

Measure REM offers a very useful tool called Match-to-Target (MTT). This functionality warns you if the hearing aid gain deviates too much from the prescribed target during a REM hearing aid fitting. The max deviation can be set by the user for each measured frequency. Both SPL and gain can be used as references.

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Measure E-learning

Welcome to Our E-Learning Course on Real Ear Measurement in the Measure Software

We are delighted to present this comprehensive e-learning course aimed at providing an in-depth understanding of Real Ear Measurements within Measure, including why and how to perform REM, troubleshooting and more.

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REM E Learning

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