Home / Solutions / Auditdata Manage / Features / Patient Management
Engage - Hearing Screener
Self-service screening and lead capture. Build your pipeline in the most cost-effective wayMeasure - Primus Hardware & Software
Portfolio of audiological equipment run by advanced software. Take your clinical performance to the next levelManage - Practice Management System
Data-driven cloud-based practice/office management system. The backbone system to run and grow your audiology businessAdd-on BI tool: Discover
Analytics and performance benchmarking tool. Turn your data into competitive advantageAll audiological equipment overview
Whether you are looking for fast, portable, reliable PC based audiological testing or a robust and light-weight traditional audiological testing solutions, we have the equipment that will suit your needs.We have just released our new practice management system - Auditdata Manage. With exceptional scalability, intuitive modern interfaces for scheduling, running marketing activities, and communicating with customers, you'll free-up time to spend with your customers.
Tailored for public audiology
We build solutions specifically tailored to the needs of a fast-moving public audiology clinicPatient flow optimisation
Manage your patients better, optimise your workflows and reduce your waiting listsOptimise your clinic
Run a successful audiology clinic with our built-in data analysis and start optimising your clinicFacilitating ENT, CI and Otology Surgeons
ENT Doctors, Cochlear Implant and Otology surgeons can communicate with their Audiology teams, reducing wait times and costly miscommunications.See how Auditdata can help you transform the way your practice will attract and retain customers by efficiently manage and deliver your services with increased sales and happier customers.
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Find the latest articles on the hearing care industry and products.Ebooks & Guides
Guides on relevant topics in the hearing care industryCases
Discover how Auditdata is helping clinical business' grow without compromising patient carePodcast
Listen to top industry thought-leaders discussing Hearing Care of Tomorrow. The purpose is to move our conservative industry forward.Hearing Care of Tomorrow
Get inspired on how you can drive change and help hearing professionals achieve the best possible clinical and commercial outcomes.Learn how to improve the customer journey end-to-end by gathering and activating data in every step of the hearing care journey. With our free guide, you'll get more WOW-moments with your clients.
We’ll help you find the right products and pricing for your business
A knowledge base of how-to-guides, information, documentation and FAQs for Auditdata's products
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If you have any questions or feedback, feel free to submit a ticket and our support will help youCalibration service
With Auditdata SWAP service we ship calibrated transducers to you well in advance of the due date of the old ones.Contact support
We offer comprehensive support and training to all our customers. Read our Service Level Agreement.Terms and conditions
The following terms and conditions apply to all services and deliverables provided by Auditdata A/SAuditdata Manage Features
Home / Solutions / Auditdata Manage / Features / Patient Management
The Patient Summary provides quick access to key information about each patient in a single screen, thus saving time by preventing the user from having to search around different areas of the system.
For Audiology service providers who want to store and access client data from one place and support off-line mode. Bridge is a cloud-based storage feature available in Auditdata Manage that gives HCPs the ability to store client and audiological data online and access these remotely. Unlike other systems where data is stored on premise or local PCs, Bridge enables you to provide care using online or offline audiology data.
This is means that Auditdata Manage is fully integrated with NOAH allowing you to access all of your testing and fitting information easily and at anytime. Click ‘Launch Bridge’ to access NOAH and save all information to your Manage patient file.
Take our short test and find out if our new feature could be valuable to you.
The History tab shows details on all devices purchased by each patient, allowing the user to get an overview of all devices purchased by the patient.
Keeping accurate and detailed patient notes is critical. The notes area in Manage allows you to record every important detail about a patient’s visit.
The ability to market effectively to your patients is essential today. Manage contains powerful marketing tools, allowing you to release your data’s full potential. And allowing you to stay in constant contact with your patients. Print letters, labels and other communications for a single patient or on a 'bulk' basis.
The marketing summary page allows you to very quickly assess whether a patient has opted in for certain marketing communications. These can include marketing methods such as telephone, email, SMS or regular mail. In addition, you can view recent interactions with your patient such as letters or notifications sent and survey results.
Manage allows your organization to go completely paperless! Scan documents or images such as invoices, claim forms, pictures, correspondence and attach to any patient record easily. Supported formats include (but are not limited to): PDF, PNG, BMP, DOC, XLS.
Upload your own customized word documents or editable PDF files and then save them to the patient record directly.
The Manage platform tracks all Quotes, Invoices, Orders, Repairs & Payments for both your patients and any third party insurer. Documents can be customized with your own logo and terms and conditions and can be emailed to patients or printed in hard copy form.
Manage allows you to upload an unlimited number of custom patient forms which can then be printed on demand. These forms can include claim forms, custom letters, worksheets and more! The documents uploaded can be in Word or PDF format and can be configured to automatically fill fields with data from the system without the need to re-type information.
Auditdata Manage allows organizations to configure a number of user defined codes which can be used to track specific unique data for each patient that may not be considered standard or which may be unique to your organization. Examples include: Hearing Aid Status, Marketing Information, Patient vs Prospects, Spoken Language, etc. These same customized fields can then be used when mining your patient database for specific patient records.
Whether you have elderly patients or children as patients it is likely that you will want to have alternate contact information in the system for some of them. For example, with child you might want their parents information to be listed as an alternate contact.
Auditdata Manage provides full recall management functionality. Never again miss an opportunity to follow up with your patients! Easily input recalls for a specific patient and then let the system automatically follow up via email or SMS when the recall is due.
Call logging allows you to track detailed marketing interactions with your patients.
No shows are bad for any business, and it’s no different for an audiology organization. With our built in SMS and Email reminder function you can notify patients when an appointment is upcoming to increase the chances of them showing up. Notifications can be sent via email or SMS and all notification history can be viewed from the patient record.
Optionally allow patients to confirm appointments via SMS. When this is enabled, if a patient confirms their appointment, the appointment status is updated for you automatically!
Automated notifications can also be sent for patient recalls in addition to appointments.
The Lead Information screen allows users to enter and maintain patient leads/prospects separate from patients. Leads are considered potential patients and the Manage platform allows you to track only certain activities for leads as compared to patients. For leads a user can enter notes, book appointments, record marketing activities, add electronic files attachments and log calls. When you are ready you can convert lead to a patient you can do so with a single click without losing any of the previously entered information!
It can be challenging for hearing impaired people to put words on their hearing disability and how it affects their daily life. This information is important for the Audiologist to select the correct hearing technology and counsel the best way.
The Survey designer feature contains a number of controls that can be used to create different types of client surveys templates: C.O.S.I, marketing consent, lifestyle, customer satisfaction, hearing aid use and many other.
To start configuring a survey template, go to the User menu in the top right corner of any page in Manage.