Brendan Milburn opened Hambleton Hearing in a rural area of the United Kingdom and often travels to conduct screenings and diagnostic visits at satellite clinics and in customers’ homes, especially if they have mobility issues that make it difficult to visit his clinic. He also does regular diagnostics work at a nearby military clinic.
Therefore, he needed a portable solution that he could travel with, allowing him to access and input data on each of his customers in the field, then easily store and access that information via a cloud-based system in his clinic.
When Brendan decided to offer hearing aid services, he wanted to follow best practices, using speech testing, Real Ear Measurements, and speech mapping, all in one package. He didn’t want to utilize a disjointed system or rely on multiple solutions to accomplish his tasks.
Auditdata’s full suite solution – and its many useful features – allow him to work more accurately and efficiently. He loves Primus Pro’s portability, so he can easily take it on-the-go.
Primus Ice is portable and calibrated, making it an ideal solution for off-site appointments and home visits. He also uses its online-offline modes to access and enter data at clients’ homes and at military clinics during his visits.
Then, when he gets back to his clinic, all his off-site data can be instantly uploaded into the cloud for efficient and accurate record-keeping.
He finds this all-inclusive system to be intuitive and user-friendly, allowing him to concentrate fully on his customers, rather than fussing with complicated technology.