Increasing Conversion Through Your Consultation Process4

How your consultation process boosts conversions

The consulting process sometimes get overlooked in order to create a sale. A strong consulting model with focus on the customer will increase the conversion without big sales pitches.

An ideal consultation does not have to rely on overwhelming a client with a strong pitch in order to make the sale. Instead, we believe it’s better to focus on delivering “Wow!” moments during your consultation that demonstrate the true power and potential of hearing assistance.

QuickSIN as a “Wow!” moment

For patients who complain of being unable to hear in noise, Auditdata Measure provides a Quick-Sin test as a part of the workflow process.

Quick-SIN is a compelling test that shows the problems clearly while helping the patient and their loved ones better understand what the difficulties are. Quick-aids conversion by creating a clear demonstration of benefit. QuickSin also validates that you have listened to the customer’s concerns and are taking steps to understand their problems. The results of the test allow you to explain the impact that their hearing loss has on the perception of speech in noise, and also to outline the hearing aid technology that may be needed to correct the issue. The result of this clinical test should be a real “Wow!” moment for the customer, and with no high-pressure sales pitch involved.

Increasing Conversion Through Your Consultation Process2

Demonstrating hearing loss

Customers and their loved ones often don’t understand hearing loss and how it affects them. A clear explanation of hearing loss is a vital element of your consultation.

Visual aids and audio demonstrations are important elements to help customers understand their hearing problems. These demonstrations put the hearing loss in a relatable context and illustrate the ways it impacts the understanding of speech. Auditdata Measure has an integrated counselling tool and hearing loss simulator that will help you explain clearly and in a visual way what the hearing loss is, and how it is affecting the customer.

A hearing loss simulator allows the patient’s support to experience and understand the hearing loss that their loved one suffers from. Like all “Wow!” moments, it is a moment of realization that reinforces the need for a solution.

At the end of a consultation, when the testing is finished, and the hearing loss is explained, the final part of the process should be the demonstration of benefit delivered by the solution. Speech mapping can be used to not only validate the fitting of a hearing aid but also to visually display and enforce the benefits it delivers.

Auditdata Measure: Designed for maximum “Wow!”

At Auditdata, our job is to make your job easier by designing products and tools that enable you to handle tasks in a straightforward manner. Our systems are designed to deliver “Wow!” moments without fuss or fanfare. Our features are designed to support the consultation process and your targeted aim, all in a format that facilitates the consultation workflow.

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Demonstrating the Solution

At the end of a consultation, when the testing is finished, and the hearing loss is explained, the final part of the process should be the demonstration of benefit delivered by the solution. Speech mapping can be used to not only validate the fitting of a hearing aid but also to visually display and enforce the benefits delivered by a hearing aid.

It offers clear, unrefutably and visual proof of the benefit provided. It can also be used to demonstrate the benefit achieved by advanced features such as noise reduction. Finally, using the speech in noise element within the speech mapping module allows the professional to show the benefits where the prospect has the most difficulty.

Again, this is a wow moment for both the customer and the support, it is an irrefutable visual representation of the benefits of a solution. It allows both the customer and support to understand the benefits and make educated decisions on moving forward. The impact of this moment is high and again, there is no sales pitch involved.

Auditdata Measure designed to help you with wow moments

We believe our job is to make your job easier by designing products and tools that enable you to undertake your tasks easily and in a straightforward manner. That’s why we have ensured that our systems allow you to deliver wow moments without fuss or fanfare. All the features are designed to support the consultation process and your targeted aim. They do so in a format that facilitates the consultation workflow rather than hinders it.

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